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Privacy Policy

Last Updated: September 2026

UKINGMEI respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how personal information may be collected, used, disclosed, stored, and protected when you visit ukingmei.com, create an account, place an order, contact us, or otherwise interact with our website and services.

The website is operated by:

Guangzhou Youjinmei Trading Co., Ltd.

Trading as: UKINGMEI

Website: ukingmei.com

Email: [email protected]

For the purposes of applicable data protection laws, Guangzhou Youjinmei Trading Co., Ltd. is responsible for the personal information described in this Privacy Policy, except where another organization acts as an independent controller of information it receives, such as certain payment service providers.

1. Personal Information We Collect

Depending on how you use our website, we may collect the following categories of personal information.

Information You Provide to Us

This may include:

  • Your name;
  • Billing and shipping address;
  • Email address;
  • Telephone number;
  • Account information, if you create an account;
  • Products ordered and order history;
  • Information provided during checkout;
  • Communications with our customer service team;
  • Return, refund, warranty, or shipping-related information;
  • Photographs, videos, or other information you voluntarily provide when requesting technical or customer support.

Transaction and Payment Information

When you make a purchase, payment-related information is processed through the payment methods available at checkout.

We may receive transaction information such as payment status, transaction reference, payment method, billing details, and other information necessary to process and manage your order.

Where payments are processed through third-party payment providers such as PayPal, those providers may independently collect and process payment and account information according to their own privacy practices.

UKINGMEI does not intentionally collect or store complete payment-card credentials outside the authorized payment and checkout systems used by our website.

Technical and Website Usage Information

When you access our website, certain technical information may be collected automatically, including:

  • IP address;
  • Browser type;
  • Device and operating-system information;
  • Date and time of access;
  • Pages requested or visited;
  • Referring information;
  • Security and network information;
  • Cookie and similar technology information.

Some of this information is necessary for website operation, security, fraud prevention, performance, and troubleshooting.

2. How We Use Personal Information

We may use personal information for purposes including:

  • Processing and fulfilling orders;
  • Processing payments and confirming payment status;
  • Arranging shipping and delivery;
  • Providing order and shipment updates;
  • Managing customer accounts;
  • Responding to customer enquiries;
  • Providing product and technical support;
  • Processing returns, refunds, replacements, and other after-sales requests;
  • Detecting and preventing fraud, abuse, and security threats;
  • Maintaining and improving website reliability and security;
  • Maintaining appropriate business, transaction, accounting, and compliance records;
  • Complying with applicable legal, regulatory, tax, customs, and other lawful obligations;
  • Establishing, exercising, or defending legal claims where necessary.

We will not use personal information for purposes that are materially incompatible with the purposes for which it was collected unless permitted by applicable law or, where required, we obtain appropriate consent.

3. Legal Bases for Processing

Where laws such as the UK GDPR or EU GDPR apply, we process personal information only where an appropriate legal basis is available.

Depending on the circumstances, these bases may include:

Performance of a Contract

We need certain personal information to process your order, receive payment confirmation, arrange delivery, provide customer service, and otherwise perform our obligations relating to your purchase.

Legal Obligations

We may process or retain information where necessary to comply with applicable accounting, tax, customs, consumer-protection, fraud-prevention, regulatory, or other legal obligations.

Legitimate Interests

Where permitted by law, we may process information where reasonably necessary for legitimate business interests, such as:

  • Protecting our website and business from fraud and abuse;
  • Maintaining website and network security;
  • Troubleshooting technical problems;
  • Managing and improving our ecommerce operations;
  • Establishing, exercising, or defending legal claims.

When relying on legitimate interests, we consider whether those interests are appropriately balanced against the rights and interests of affected individuals.

Consent

Where applicable law requires consent for a particular activity, such as certain non-essential cookies or electronic marketing communications, we will seek consent before carrying out that activity.

Where processing is based on consent, you may withdraw your consent subject to applicable law.

4. How We Share Personal Information

We do not sell personal information in the ordinary meaning of selling customer information for money.

We may disclose information where reasonably necessary to operate our ecommerce business, including to categories of service providers such as:

Payment Providers

Payment and transaction information may be shared with or processed by payment service providers, including PayPal, when customers choose those payment methods.

Hosting and Website Infrastructure Providers

Information may be processed through service providers that support our website hosting, ecommerce platform, security, performance, and technical infrastructure.

Our website currently uses WordPress and WooCommerce as part of its ecommerce infrastructure and uses third-party hosting and network/security services.

Shipping and Logistics Providers

We may provide information such as your name, shipping address, telephone number, and necessary order information to logistics providers, postal operators, customs agents, and delivery companies where required to deliver your order.

Professional and Compliance Service Providers

Where reasonably necessary, information may be disclosed to professional advisers, accountants, auditors, legal advisers, fraud-prevention providers, or other service providers supporting our legitimate business and compliance requirements.

Government and Regulatory Authorities

We may disclose information where required by applicable law, court order, customs requirements, regulatory obligations, or another valid legal process.

We seek to limit disclosures to information reasonably necessary for the relevant purpose.

5. PayPal and Other Payment Services

If you choose PayPal or another third-party payment service during checkout, that provider may collect and process personal information directly.

The payment provider may act independently in relation to certain processing activities and may apply its own privacy policy and terms.

We encourage customers to review the privacy information provided by the relevant payment provider.

UKINGMEI receives only the payment and transaction information reasonably necessary to process, verify, manage, and support your order.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies that are necessary for functions such as:

  • Shopping cart operation;
  • Checkout functionality;
  • Account sessions;
  • Website security;
  • Fraud prevention;
  • Network management;
  • Remembering certain website preferences.

Our website infrastructure and security providers may also use cookies or similar technologies necessary to provide their services.

If we introduce analytics, advertising, behavioral tracking, or other non-essential technologies that require consent under applicable law, we will update our practices and provide appropriate information and consent controls where required.

For more detailed information about cookies used on the website, please refer to our Cookie Policy or cookie notice where available.

7. Cloudflare and Website Security

We use Cloudflare services in connection with website performance, network delivery, and security.

As part of providing those services, technical information such as IP addresses, traffic information, network requests, and security-related information may be processed by Cloudflare.

This processing assists with functions such as website delivery, network performance, protection against malicious traffic, and security.

Cloudflare's own processing is also subject to its applicable privacy documentation.

8. International Data Transfers

UKINGMEI operates internationally, and our customers, service providers, logistics providers, payment providers, website infrastructure, and other relevant parties may be located in different countries.

As a result, personal information may be processed or transferred outside the country in which you live.

Where applicable data protection law requires safeguards for an international transfer, we will take appropriate steps required by that law. Depending on the circumstances, these may include recognized contractual safeguards, adequacy mechanisms, or other lawful transfer mechanisms.

9. How Long We Keep Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to satisfy applicable legal, accounting, tax, fraud-prevention, dispute-resolution, and regulatory requirements.

Retention periods may therefore vary depending on the type of information and the reason for processing it.

For example, information relating to orders and transactions may need to be retained for longer periods where required for accounting, taxation, legal compliance, chargebacks, warranty matters, or dispute resolution.

Information that is no longer reasonably required will be deleted, anonymized, or otherwise handled in accordance with applicable requirements and our technical capabilities.

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

Our website also uses technical services designed to support secure connections, website security, and protection against malicious traffic.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Customers are responsible for maintaining the confidentiality of their account credentials and should not share passwords with unauthorized persons.

11. Your Privacy Rights

Depending on where you live and the laws applicable to your personal information, you may have rights including the right to:

  • Request access to personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of personal information in certain circumstances;
  • Request restriction of certain processing;
  • Object to certain processing;
  • Request portability of certain information;
  • Withdraw consent where processing is based on consent;
  • Lodge a complaint with an applicable data protection or supervisory authority.

These rights are not absolute and may be subject to legal conditions, exceptions, or limitations.

To exercise an applicable privacy right, please contact us using the details provided below.

We may need to verify your identity before fulfilling certain requests in order to protect personal information from unauthorized disclosure.

12. Right to Object

Where applicable law gives you the right to object to processing based on legitimate interests, you may contact us to exercise that right.

Where personal information is processed for direct marketing and applicable law provides a right to object, you may object to such processing at any time.

13. Marketing Communications

We will not assume that placing an order automatically means that you consent to receive optional marketing communications.

If we introduce email marketing or similar promotional communications, we will use appropriate subscription and consent mechanisms where required by applicable law.

You may unsubscribe from optional marketing communications using the unsubscribe mechanism provided in those communications or by contacting us.

Transactional communications relating to an order, payment, delivery, security matter, return, refund, or customer-service request are not treated in the same way as optional marketing communications.

14. Children's Privacy

Our website and products are intended for general commercial and consumer purchasing purposes and are not specifically directed at children.

We do not knowingly seek to collect personal information from children for targeted marketing purposes.

If you believe that a child has provided personal information in circumstances that require parental authorization or deletion under applicable law, please contact us.

15. Automated Decision-Making

UKINGMEI does not currently intend to make decisions producing legal or similarly significant effects on customers solely through automated processing.

Certain service providers may use automated systems for purposes such as payment security, fraud detection, network security, or transaction risk assessment.

Where applicable, those providers may separately describe their processing practices in their own privacy notices.

16. Third-Party Websites and Services

Our website may contain links to third-party websites or use services provided by third parties.

We are not responsible for the independent privacy practices of third-party websites or services that we do not control.

We encourage you to review the applicable privacy policies before providing personal information directly to a third party.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technologies, service providers, business practices, or applicable legal requirements.

When we update this policy, we will revise the “Last Updated” date at the top of this page.

Where required by applicable law, we will provide additional notice of material changes.

18. Complaints

If you have concerns about how UKINGMEI handles your personal information, please contact us first so that we can review your concern.

Depending on where you live, you may also have the right to lodge a complaint with the data protection or supervisory authority responsible for your jurisdiction.

For example, individuals in the United Kingdom may have the right to raise concerns with the UK Information Commissioner's Office (ICO).

Exercising your right to make a complaint will not affect any other rights available to you under applicable law.

19. Contact Us

For questions about this Privacy Policy or requests relating to your personal information, please contact:

Guangzhou Youjinmei Trading Co., Ltd.

Trading as: UKINGMEI

Email: [email protected]

Website: ukingmei.com

Please include sufficient information for us to understand and respond to your request, but do not send passwords or unnecessary payment-card information by email.